InMotion Hosting is a well-established web hosting company that has been providing quality hosting services for businesses and individuals since 2001. The company has gained a reputation for its reliable and fast hosting solutions, outstanding customer support, and feature-rich hosting plans. In this InMotion hosting review, we will examine their features, performance, customer support, and pricing.
InMotion Hosting Overview – $2.59 / month
- Free Domain & SSL
- Unlimited Websites, Bandwidth & Email Accounts
- Free Backups and Migration with Zero Downtime
- SSD Storage & Server Caching
- 99.99% Uptime & 90 days money-back guarantee
- 24/7 Phone, Chat & Email Support
- U.S. Based Customer Service only
- Support has been slow in the past
- Restrictions on Cheaper Plans
- InMotion Hosting Review: Company Overview
- Key Benefits of InMotion Hosting
- Cons of InMotion Hosting
- InMotion Hosting Pricing & Plan
- InMotion Hosting Performance Review
- InMotion Hosting Uptime
- InMotion Hosting Security
- InMotion Hosting Customer Support
- InMotion Hosting Refund Policy
- So, Do We Recommend InMotion Hosting?
InMotion Hosting Review: Company Overview
InMotion Hosting is a web hosting company that was founded in 2001 by Todd Robinson and Sunil Saxena. The company is headquartered in Virginia Beach, Virginia, USA, and has data centers in Los Angeles and Virginia.
InMotion Hosting offers a variety of hosting solutions including shared hosting, VPS hosting, dedicated servers, reseller hosting, and WordPress hosting. They also offer domain registration services, website design, and website migration services. InMotion Hosting is known for their excellent customer support, fast server speeds, and high uptime rates.
InMotion Hosting has also been accredited by the Better Business Bureau since 2003, which reflects their commitment to customer satisfaction.
Key Benefits of InMotion Hosting
InMotion Hosting is considered one of the best web hosting companies. There are several key benefits to using InMotion Hosting for your web hosting needs.
Here are some of the most notable ones:
Faster Website Speed:
InMotion Hosting’s UltraStack powered hosting with NVMe SSD storage is designed to deliver faster website speeds and better performance. NVMe SSD storage is a newer type of storage technology that can deliver significantly faster read and write speeds than traditional hard disk drives (HDDs) or even standard solid-state drives (SSDs).
In addition, UltraStack is an optimized hosting stack that is specifically designed to provide faster website speeds and improved performance. It includes a variety of features such as NGINX web server, PHP 8, HTTP/2, and more, all of which are designed to improve website speed and performance.
By using UltraStack powered hosting with NVMe SSD storage, InMotion Hosting claims that websites can be up to 20 times faster than on traditional hosting. This can result in better user experiences, improved search engine rankings, and higher conversions and sales for businesses.
InMotion Hosting takes website security very seriously and offers a range of security features to help protect websites and data from various threats. These include a free SSL certificate, hack and malware protection, DDoS prevention, and regular security audits. In addition, InMotion Hosting’s security experts monitor the hosting environment for signs of security threats and take steps to mitigate issues proactively. They also offer advanced security options for customers who require additional security, such as advanced firewalls and intrusion prevention systems.
Free Domain Registration
InMotion Hosting offers a free domain name registration with some of their hosting plans. This can be a great benefit for customers who are looking to secure their online presence and establish a professional-looking website. By offering a free domain name registration, InMotion Hosting makes it easy and affordable for customers to get started with their online presence.
Host Multiple Websites
InMotion Hosting offers hosting plans that allow customers to host multiple websites on a single account. This can be a great benefit for customers who are looking to manage multiple websites, either for themselves or for clients.
Free Professional Emails
InMotion Hosting offers free professional email with their hosting plans, which can be a great benefit for customers who need to create email accounts with their own domain name. With InMotion Hosting’s hosting plans, customers can easily create email inboxes with their own domain name, such as [email protected].
Free SSL Certificates
InMotion Hosting offers a free SSL certificate with their hosting plans, which can be a great benefit for customers who are looking to secure their website and protect their customers’ data. SSL (Secure Sockets Layer) is a security protocol that encrypts data transmitted between a website and its visitors, making it more difficult for hackers and cybercriminals to intercept and steal data.
One of the features that InMotion Hosting advertises for its hosting plans is “unlimited bandwidth.” Unlimited bandwidth means that there are no restrictions on the amount of data that can be transferred between your website and your visitors. This means that you can have as many visitors as you want and your website can handle as much traffic as it needs to without incurring additional fees or having your website shut down due to exceeding bandwidth limits.
High Uptime Rates:
InMotion Hosting is known for providing reliable hosting services with high uptime rates. They offer a 99.99% uptime guarantee, which means that they guarantee that your website will be available and accessible to visitors at least 99.99% of the time.
To achieve high uptime rates, InMotion Hosting uses high-quality hardware, robust network infrastructure, and proactive monitoring. They also have a team of experts available 24/7 to quickly resolve any issues that may arise.
Excellent Customer Support:
InMotion Hosting provides 24/7 customer support via phone, chat, and email. Their support team is knowledgeable and responsive, and can help you with any issues you may encounter.
90-Day Money Back Guarantee
InMotion Hosting offers a 90-day money-back guarantee for their hosting services. This means that if you are not satisfied with their hosting services for any reason within the first 90 days of signing up, you can request a full refund of your hosting fees.
The 90-day money-back guarantee is one of the longest refund periods offered by a web hosting provider. This gives customers ample time to test out InMotion Hosting’s services and ensure that they meet their needs.
Free Website Migration:
If you’re moving your website from another hosting provider, InMotion Hosting offers free website migration services to help make the transition as smooth as possible.
This service is designed to make it easy and hassle-free for customers to switch to InMotion Hosting’s hosting services without having to worry about the technical details of moving their website.
Cons of InMotion Hosting
While InMotion Hosting has a lot of positive features, there are a few potential downsides to be aware of:
InMotion Hosting’s pricing can be a bit higher than some of their competitors, especially for their higher-tier hosting plans. However, many users find that the added features and excellent customer support are worth the extra cost.
Strict Refund Policy:
While InMotion Hosting offers a generous 90-day money-back guarantee, their refund policy has some strict requirements and limitations that users should be aware of before signing up for their services.
InMotion Hosting Pricing & Plan
InMotion Hosting offers a variety of hosting plans to meet the needs of businesses and individuals, including shared hosting, VPS hosting, dedicated servers, reseller hosting, and WordPress hosting.
Here’s a detailed review of their pricing for each of these hosting options:
InMotion Hosting’s shared hosting plans start at $2.99 per month for their Core plan, which includes hosting for up to 2 websites, 100GB SSD storage, unlimited bandwidth, and free SSL certificates. Their Launch plan costs $5.99 per month and includes hosting for unlimited number of websites. All shared hosting plans come with a 90-day money-back guarantee, free SSL, and free email hosting.
InMotion Hosting’s WordPress hosting plans start at $3.99 per month for their WP-Core plan, which includes hosting for up to 2 websites, 100GB SSD storage, unlimited bandwidth, and free SSL certificates. Their WP-Launch plan costs $7.99 per month and includes hosting for unlimited websites. All WordPress hosting plans come with a 90-day money-back guarantee, free SSL, and free email hosting.
InMotion Hosting’s VPS hosting plans start at $9.99 per month for their VPS-4GB plan, which includes 4GB RAM, 90GB storage, 2TB bandwidth, and 2 dedicated IPs. Their VPS-8GB plan costs $24.99 per month and includes 8GB RAM, 150GB storage, unlimited bandwidth, and 3 dedicated IPs. All VPS hosting plans come with a 90-day money-back guarantee, free SSL, free website transfer, and free server setup.
Overall, while InMotion Hosting’s pricing may be slightly higher than some of their competitors, their hosting plans are packed with features and their customer support is top-notch. Additionally, InMotion Hosting frequently offers discounts and promotions on their hosting plans, so it’s worth keeping an eye out for these deals to save some money.
InMotion Hosting Performance Review
Many customers have reported positive experiences with InMotion Hosting’s website performance. They praise the company’s use of SSD drives, which help to speed up website loading times, and their use of multiple data centers to ensure fast and reliable service.
One customer reported that they had previously used a different hosting provider but switched to InMotion Hosting due to slow website speeds. They noted that after switching, their website performance improved significantly, with pages loading much faster than before. Another customer noted that their website had been experiencing issues with downtime and slow loading times, but after switching to InMotion Hosting, they saw a significant improvement in both areas.
Overall, it seems that many customers are satisfied with InMotion Hosting’s website performance, with many praising the company’s fast and reliable service. However, it’s worth noting that website performance can vary depending on a variety of factors, including the size and complexity of your website, so it’s always a good idea to do your own research and choose a hosting provider that’s the right fit for your specific needs.
InMotion Hosting Uptime
Many customers have reported positive experiences with InMotion Hosting’s website uptime. The company offers a 99.9% uptime guarantee, which means that they promise to keep your website up and running at all times, with only a minimal amount of downtime.
Customers have reported that InMotion Hosting lives up to this promise, with many noting that their websites have experienced very little downtime while hosted with the company. One customer noted that they had been using InMotion Hosting for over five years and had only experienced a few minor issues with downtime during that time.
Another customer reported that they had previously used a different hosting provider that frequently experienced downtime, but after switching to InMotion Hosting, they saw a significant improvement in website uptime.
Overall, it seems that many customers are satisfied with InMotion Hosting’s uptime guarantee, with many praising the company’s reliable service and minimal downtime.
InMotion Hosting Security
InMotion Hosting offers a range of security measures to help keep your website secure. Here are some of the key security features offered by InMotion Hosting:
- Free SSL certificates: InMotion Hosting offers free SSL certificates with all hosting plans. SSL certificates help to encrypt data transmitted between your website and visitors, which helps to protect sensitive information and prevent hacking attempts.
- Automated backups: InMotion Hosting offers automated daily backups of your website data, which helps to ensure that your data is safe and can be easily restored in the event of data loss or corruption.
- Malware scanning and removal: InMotion Hosting offers malware scanning and removal services to help detect and remove malicious code from your website. This helps to prevent your website from being hacked or infected with malware.
- DDoS protection: InMotion Hosting offers DDoS protection to help prevent distributed denial of service attacks on your website. This helps to ensure that your website remains available to visitors, even in the event of an attack.
Overall, InMotion Hosting takes website security very seriously and offers a range of security measures to help keep your website safe and secure. However, it’s always a good idea to take additional measures to protect your website, such as keeping your software up-to-date and using strong passwords.
InMotion Hosting Customer Support
In general, InMotion Hosting is known for having excellent customer support. Their support team is available 24/7 via phone, chat, and email, and they are highly responsive and knowledgeable.
Many customers have reported positive experiences with InMotion Hosting’s support team, citing their quick response times, friendly and helpful demeanor, and ability to solve technical issues effectively.
In particular, customers have praised InMotion Hosting’s support team for their expertise with WordPress, which is a popular content management system used by many website owners. Several customers have reported that the support team was able to quickly and effectively troubleshoot issues with their WordPress websites, even when the issues were complex.
Overall, based on customer feedback, it seems that InMotion Hosting’s customer support is top-notch and a key reason why many customers choose to host their websites with them.
InMotion Hosting Refund Policy
InMotion Hosting has a generous 90-day money-back guarantee on their hosting plans, which is one of the longest refund policies in the industry. This means that if you are not satisfied with their services for any reason within the first 90 days of signing up, you can cancel your account and receive a full refund, excluding any setup fees, domain registration fees, or other non-refundable charges.
It’s important to note that the money-back guarantee only applies to hosting plans, not to other services such as domain name registrations, SSL certificates, or other add-ons. Additionally, the guarantee is only valid for new customers and cannot be used for renewals or upgrades.
So, Do We Recommend InMotion Hosting?
If you are looking for a reliable hosting provider with good customer support, InMotion Hosting may be a good option. They have a reputation for excellent customer support, with 24/7 support via phone, chat, and email, and a comprehensive knowledge base and community forum.
In terms of performance, InMotion Hosting has a 99.9% uptime guarantee and uses solid-state drives (SSDs) for faster website loading times. They also offer free website backups and automatic software updates.
While InMotion Hosting may not be the cheapest hosting provider available, their plans are competitively priced and offer good value for the features and level of service provided. It’s important to consider your specific needs and requirements when choosing a hosting provider, but based on customer feedback and reviews, InMotion Hosting is a solid choice for reliable and high-quality hosting services.